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Contact us

Tel: 0151 448 5720

Head Office

Prospect Homes
The Riverside Group

2 Estuary Boulevard

Estuary Commerce park

Speke 

L24 8RF 

Tel: 0151 448 5720

Email: [email protected]

Emergency numbers

Prospect Customer Care

Opening Times
Mon-Thurs 8.30am-5pm
Friday 8.30-4pm
 0151 288 8484

Selling your Prospect Home ?

Are you selling your Prospect Home, and need further information from us?

Please as your solicitors to contact [email protected]

Emergency Contact

0203 0385242

This number is for use outside of Prospect Customer Care hours (Monday-Friday 8.30am-5pm) Bank Holidays and Christmas closure.
Issues considered an emergency are, but not limited to:

  • Complete loss of hot water
  • Complete loss of heating
  • A leak that cannot be contained or isolated
  • Complete loss of power in the home (not a power cut)
  • Complete loss of gas (it is advised that your supplier is
    contacted in the first instance)

NHQC Booklet

Download PDF

Warranty Handbook

Download PDF

Complaints Procedure

View Policy

NHQB Reservations Post 02/03/2026

Download PDF

NHQB Reservations Before 01/03/2026

Download PDF

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